Shipping Policy

These Online Terms & Conditions (“Agreement”) govern your access to and use of the website ("the Website"), including all online services, systems, and the ordering and sale of products through TDS Security.

By using this Website, you agree to be legally bound by this Agreement. If you do not agree with any part, please discontinue use immediately.

1. RECORDAL

This Agreement applies to all users of the Website, whether natural or juristic persons, including their employees and assigns. By using the Website, you confirm that:

You have read, understood, and agreed to the terms herein.

Certain clauses (highlighted in bold) may limit liability, clarify your risk, or serve as acknowledgements.

Nothing in this Agreement unlawfully limits your rights under the Consumer Protection Act (CPA).

2. DISCLAIMER

Use of this Website is at your own risk.

TDS accepts no liability for any loss, damage, or expenses, whether direct or consequential, arising from:

Malware, spyware, viruses or harmful code unless caused by gross negligence of TDS.

3. PRIVACY & PERSONAL INFORMATION

A. Information Handling

Your personal information is stored securely and used only to provide services, respond to queries, or process transactions.

We comply with the Protection of Personal Information Act (POPIA).

B. Data You Submit

You warrant that all submitted information is accurate.

TDS may disclose information if required by law or to protect its rights.

C. Casual Browsing

Your IP address may be collected anonymously for usage analytics (e.g., pages viewed, time spent).

D. Surveys & Stats

TDS may use anonymised data for research and performance improvements.

4. PROMOTIONAL COMMUNICATION

You may receive promotional content.

An opt-out option is always provided.

5. EXTERNAL LINKS & SOCIAL MEDIA

TDS is not responsible for content on external websites linked from ours.

Use of such links is entirely at your own risk.

Communication via social platforms is at your discretion; sensitive queries should be directed via phone/email.

6. COOKIES

The Website uses cookies for functionality and analytics (via Google Analytics).

You may disable cookies via your browser settings.

Cookies help provide a more tailored experience but do not collect personal information.

7. PRODUCT & WEBSITE INFORMATION

Prices, stock levels, and descriptions are provided for reference only.

In case of discrepancies, TDS's internal system information prevails.

Official TDS quotes are valid for 7 days, unless otherwise stated.

TDS may adjust quotes if supplier prices change, especially when stock is unavailable.

8. ONLINE ORDERS & CREDIT ACCOUNTS

For fraud prevention, credit accounts are only linked after verification by TDS.

You are responsible for all activity on your account.

Keep your login details secure and report any suspicious access immediately.

TDS is not liable for unauthorized orders placed with correct login credentials.

9. OWNERSHIP & COPYRIGHT

All Website content (images, logos, text, videos, etc.) is the property of TDS and protected by intellectual property laws.

No part of the Website may be copied, reused, or distributed without prior written consent.

10. MODIFICATIONS TO TERMS

TDS may update these Terms at any time.

Updates will be posted on this page and will reflect the updated date.

Continued use after updates constitutes acceptance of the new terms.

11. CONFLICTS & STANDARD TERMS

These Online Terms are subject to TDS's Standard Terms & Conditions of Sale.

In case of conflict, the Standard Terms will prevail.

12. LEGAL JURISDICTION & GENERAL

This Agreement is governed by the laws of South Africa.

No variations are valid unless in writing and signed by both parties (excluding email).

TDS may discontinue or restrict access to the Website at its discretion.

Invalid provisions will not affect the rest of the Agreement.

Legal costs incurred by TDS due to your breach will be recoverable on an attorney-client scale.

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